MRPeasy Launches B2B Customer Portal, Integrates Web Store into MRP

May 8, 2024 – MRPeasy, a leading provider of cloud-based manufacturing resource planning (MRP) software, has unveiled its new B2B Customer Portal. The innovative portal aims to transform how manufacturers do business with their customers by integrating a seamless web store environment into their MRP system.

The new B2B Customer Portal, part of MRPeasy’s CRM system, allows manufacturers to easily offer customers a tailored shopping experience through customised or discounted pricing and personalised catalogues. The portal makes order management simple for manufacturers, ensuring smooth operations from order placement to fulfilment.

It also thoroughly changes the experience for the customers of manufacturers, who can now browse a customisable product catalogue, create and manage orders autonomously, and monitor order details such as statuses and expected delivery dates. They can view and export invoices as well as edit shipping details or arrange pickups directly from the vendor, adding flexibility and convenience to the purchasing process.

Sara Duff, UK Business Development Manager at MRPeasy: “Our new customer portal changes customer relationships and experience for the better, offering 24/7 accessibility, tailored purchasing options, and real-time data exchange. It speeds up the sales and order management process and potentially enables small manufacturers to win more business.”

In addition to providing a better customer experience, the portal also integrates with MRPeasy’s manufacturing software to ensure more efficient data collection and analysis, thereby helping with decision-making processes. Moreover, it cuts down on manual mistakes and operational costs, making inventory management and customer service much easier to handle.

MRPeasy customers can activate the new B2B Customer Portal feature in their system settings and assign a pricelist to their customers to determine which products are visible and available for order in the portal. They can further customise the portal in the system settings, allowing them to choose which customers receive access and control which products each client can see and purchase.

For more information about the MRPeasy B2B Customer Portal, please visit https://www.mrpeasy.com/blog/customer-portal