8760 Care – remote support around the clock

Detailed Specification

With Fastems 8760 care, experienced and knowledgeable professionals are on hand to support your technical challenges in a time-critical manner. The service is continuous as part of defined SLA contract OR flexible with ‘pay per call’ access. ​

Why Fastems 8760 care? ​

• 24/7 technical remote support ​
• Online view to the troubleshooting status ​
• Periodical system backup and remote connection tests for contract customers ​
• In-depth trouble shooting capabilities via remote desktop connection​
• Video diagnostics and meetings​

With Fastems 8760 care, your issue or matter is fixed by experienced and knowledgeable professional in a time-critical manner. The service is continuous as part of contract OR pay per call. ​

If you are interested to know more about 8760 care, contact your Local Fastems Service person, Paul Silvester: ​

• tel: +44 7722 017990 (*During office hours)​
• email: paul.silvester@fastems.com​

Find out more here