David Lowe of Matsuura explains Muratec sales, support, and technical expertise

How important is it for sales and support roles to have product knowledge and technical expertise? Paul Jones of MTDCNC interviews David Lowe of Matsuura to find out how he supports the sales and service for Muratec, a premium product with superior build quality. Looking at the size and capacity of components is critical to determine the need for a parallel spindle solution or an opposing spindle. Muratec machines are designed to reduce cycle times and improve productivity, and David shares how his applications and managerial experience helps to balance out operations to get the max amount of cycle time and come up with the right solution. David supports technical pre-sales and pre-delivery as well as application engineers. Built for versatility and known for “fit and forget,” Muratec machines offer endless options for customers looking at low and high volumes and families of parts.

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