Mazak Opens New Customer Solutions Center to Drive Automation Innovation!

Mazak Corporation has officially opened its Customer Solutions Center in Florence, Kentucky, to address manufacturers’ growing need for custom automation solutions. This facility focuses on helping businesses tackle skilled labor shortages while increasing production efficiency and output. It represents Mazak’s continued commitment to providing innovative solutions tailored to the evolving challenges of modern manufacturing.

The center specializes in the development of production-ready automation solutions, streamlining the design and construction processes for custom setups. According to Dan Janka, President of Mazak Corporation, “The new facility allows us to streamline automation development and project management, eliminating bottlenecks in design and timing while focusing entirely on the customer and their production needs.” This ensures manufacturers can efficiently integrate custom solutions into their operations without unnecessary delays.

A standout feature of the Customer Solutions Center is its secure environment, designed to support proprietary processes and parts. This is especially critical for industries operating under International Traffic in Arms Regulations (ITAR), where confidentiality is paramount. The facility also provides Mazak engineers with a private space for conducting research studies to develop new processes, options, and machinery.

Mazak’s automation portfolio includes a wide range of solutions to meet diverse manufacturing needs. From barfeeders and overhead gantry systems to two-pallet changers, load/unload robots, and full palletized systems, Mazak ensures manufacturers have access to the tools needed to enhance their processes. Additionally, palletized systems are equipped with in-process measurement and surface scanning probes, which enable part inspection and traceability, further improving production quality and consistency.

The facility also provides space for Mazak to set up custom automation cells and perform turnkey run-offs, ensuring solutions are fully functional before being deployed. By enabling manufacturers to reduce scrap risk, lower costs, and improve quality, Mazak is helping businesses stay competitive in today’s demanding market.

With the launch of the Customer Solutions Center, Mazak is reaffirming its position as a leader in manufacturing automation. The facility not only streamlines the integration of custom automation solutions but also highlights Mazak’s dedication to customer-centric innovation in overcoming industry challenges.